Welcome to The Fact TV Official (“we,” “our,” or “us”). We are committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website and purchase our digital products (such as PDFs and Worksheets).

1. Information We Collect When you make a purchase or contact us through our website, we may collect the following personal information:

• Personal Details: Name, Email Address, and Phone Number.

• Transaction Details: Billing address and purchase history.

• Automatically Collected Data: IP address, browser type, and device information collected via cookies to improve user experience.

2. How We Use Your Information We use the collected information for the following purposes:

• To deliver the digital products (PDF links) to your provided email address.

• To process your payments and generate invoices.

• To provide customer support and respond to your inquiries.

• To send you important updates regarding your purchase or promotional offers (which you can opt out of at any time).

3. Payment Processing & Security (Razorpay) We use Razorpay as our trusted third-party payment gateway to process all transactions.

• We do not store, process, or have access to your sensitive payment details such as Credit/Debit card numbers, UPI PINs, or net banking passwords on our servers.

• All payment transactions are encrypted and processed securely by Razorpay in compliance with Payment Card Industry Data Security Standard (PCI DSS) regulations. You can review Razorpay’s privacy policy on their official website for more details on how they handle your data.

4. Sharing Your Information We highly respect your privacy. We do not sell, rent, or trade your personal information to third parties. Your information is only shared with trusted service providers (like Razorpay for payments and email service providers for delivering products) strictly for the purpose of fulfilling your order.

5. Cookies Our website uses “cookies” to enhance your browsing experience. Cookies are small data files stored on your device. You can choose to disable cookies through your browser settings, but doing so may affect the functionality of certain parts of our website.

6. Data Security We implement industry-standard security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. However, please note that no method of transmission over the internet is 100% secure.

7. Changes to This Privacy Policy We reserve the right to update this Privacy Policy at any time. Any changes will be posted on this page with an updated “Effective Date.” We encourage you to review this policy periodically.

8. Contact Us If you have any questions, concerns, or requests regarding this Privacy Policy or your personal data, please contact us at:

• Email: Support@thefacttvofficial.com